Customer Support

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Our team provides support for all Warranty and Customer Support issues.
Our trained and experienced customer support engineers are available 24/7. We can provide emergency technical assistance, as well as parts and, when necessary, on-site service. For your Customer Support worldwide needs, contact us at: 1-877-280-1835
or for International +1-540-283-2010


Email: CustomerSupport@tmeic.com
Registration gives you access to:
  • Services Advices for the products you own
  • Online Form for creating a case
  • Online Form for requesting warranty parts
  • Technical publication library
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TOSHIBA MITSUBISHI-ELECTRIC INDUSTRIAL SYSTEMS-CORPORATION